Why Buy From Us

 

Here are a few things you might want to consider when Choosing to Buy from Us!!


We are one of the UK's biggest Drum Stores, so we know our Stuff!!, You are always guaranteed to get to speak to someone who knows about DRUMS!! We aren't a Call centre or a Sales Hotline for an Internet Site, we have a Bricks and Mortar DRUM STORE with over 4000 Sqft of Showroom and storage as well as an Online Store, so we feel the stuff, play the stuff and try it out as all our staff are Drummers!!

We pride ourselves on giving good, sound advice and following that up with good products, good prices and excellent service!! It's True the little things are important, Things like offering our Build & Tune Service, accepting Trade In's, Service & Repairs, Laying Away your stuff with a Deposit, Letting you Finance Items and making you a cuppa if you call in and are lucky enough to have timed it as the kettle is going on!!

We really do want to Give you the best service possible and that is why we take the time to speak to customers, we return your calls and don't ignore enquiries or messages. Every Customer is important to us and every customer is looked after from start to finish.

Some of the things that define us from others.
We price Match any genuine quote from a UK store, We offer a Build & Tune Service that helps Customers with Little Time or Inexperienced Starters to ensure they get their Kit delivered Built and Tuned, We Offer a Truly personal instore Service to anyone wanting to Try anything or get some advise by personally showing you around if needed and answering any questions you have, our sales team are always here to show, demonstrate and advise, we will help you out to car if you are struggling, we can work out simple Finance deals and Take your Old gear as a Trade in and we handle all returns, any warranty items and faults with a matter of URGENCY and this service is quick, smooth and easy.

AND Even after you have made your Purchase, we are here to answer any technical questions, be it about expanding, setting up or fine tuning your equipment, just give us a call!

Drum Stop Promise to Match or Beat any Price offered by any other UK Retailer whenever possible.

We think that our Prices are some of the most competitive out there, but it is sometimes easy to miss a Price that may be higher on our site than elsewhere. We do try to make sure the website is constantly updated and the prices are always the best, but sometimes items do go un-noticed.
We just need to know the name of the shop, the website address of the item being price matched, the item description as well as the shipping costs of the store being price matched and of course the actual price of the item. It is also important to know if the item is in stock with the other store, as some stores offer lower prices on items that may be temporarily unavailable or from old catalogues. Requests for Price Match can be made either in Person at our Store, By Telephone on 0114 247 2200 or by emailing sales@drum-stop.co.uk. It would help greatly if you could give the sales team all of the above information when you contact us in order for us to get your item "PRICE MATCHED" as soon as possible.
We can't always guarantee a Price Match, but do assure you that we will do all we can to get you the Best Price on Drum Kits, Cymbals and Anything else that we sell.